‘Perceptive Underwriting’

Claims Procedure and Documentation

The true test of an insurance policy is the prompt and efficient way that claims under the policy are handled. Lloyd’s underwriters have a reputation of paying all valid claims for over 300 years.

Claims on policies issued by Beacon Underwriters Ltd. are handled by our Principals and their appointed representatives.

Cargo Claims Procedure and Documentation

The Assured is required to act with reasonable dispatch in all circumstances within their control.

It is the duty of the Assured/Claimants and their servants and agents in respect of losses to take such measures as may be reasonable for the purpose of averting or minimising such loss, and to ensure that all rights against carriers, bailees or other third parties are properly preserved and exercised.

The documents required to lodge a cargo claim are:

  • Original certificate of insurance.
  • Original/copy of B/L or other contract of carriage.
  • Original/copy of shipping invoices and packing list.
  • Survey report or documentary evidence to show the extent of loss/damage.
  • Correspondence exchanged by the assured with carriers or other third parties regarding their liability for the loss/damage.
  • Any further documents if needed.